Client guide

How PXRNSTXR works

A practical guide to accounts, Bitcoin payments, wallet balance, credits, memberships, purchases, private requests, sessions, messages, and livestreams.

Login or register Contact support
01Start here 02Bitcoin payments 03Wallet balance 04Video credits 05Memberships 06Shop & My Videos 07Custom videos 08Private sessions 09Messages & media 10Events & live 11Account 12Problems & refunds
01

Start here

Create and protect your account

  1. Register with your name, email address, and a password of at least eight characters.
  2. Confirm that you are at least 18 years old. This is an age declaration, not an identity-verification check.
  3. Use Remember me only on a private device. It keeps you signed in for up to 30 days; logging out revokes it.

Where each feature lives

Shop
Purchase individual pictures, videos, and packs.
Chat
Your direct one-to-one text conversation with Sunny. It is available to every signed-in user.
Perks
Membership information, custom requests, the session calendar, My Videos, subscriber announcements, and events.
Account
Your profile, password, membership, credit balance, and wallet balance.

Protected pages require the same signed-in account that made the purchase. Signed-out visitors are returned to Login.

02

Paying with Bitcoin

Prices are displayed in euros. When you choose direct crypto payment, the site creates a unique BTCPay invoice showing the Bitcoin amount for that EUR order.

  1. Choose an item, plan, or service and select direct crypto payment.
  2. Continue to BTCPay, then scan the QR code or copy the invoice address into your external Bitcoin wallet.
  3. Send the exact amount before the invoice expires. Never reuse an old address or send funds manually outside the generated invoice.
  4. Wait for BTCPay to confirm the payment. Access is granted only after the server receives a verified settled-payment event.
  5. Return to the payment-status page. A paid order links you to My Videos, Account, or the relevant Perks section.

A screenshot or proof of transfer does not unlock an order. If an invoice expires or becomes invalid, start a new checkout rather than paying the old address.

Bitcoin is never pulled automatically from your external wallet. Every required crypto payment uses a separate invoice that you approve yourself.

03

Wallet balance

The site wallet is an EUR-denominated spending balance funded with Bitcoin. It is separate from your external Bitcoin wallet and from video credits.

  1. Open Account > Manage wallet.
  2. Choose a deposit of at least €20 and create a BTCPay invoice.
  3. Pay that invoice from your external Bitcoin wallet.
  4. The chosen EUR amount becomes spendable only after BTCPay marks the invoice as settled.

Where wallet balance can be used

  • Pictures, videos, and packs sold in the Shop, when the full balance covers the price.
  • Optional livestream tips of at least €5.

Wallet balance cannot currently pay for memberships, custom-video requests, or private sessions, and split payments are not supported. Deposits and spending appear in Balance activity; invoice attempts appear in Deposit history.

The site wallet has no withdrawal, transfer, or cash-out control. Contact support for any balance or refund question.

04

Video credits

Credits are earned from eligible memberships and kept in one account balance. They are not cash, Bitcoin, or wallet balance. Unused credits roll over and remain available after membership cancellation.

Two ways to redeem the same credit balance

Shop media
One credit covers €50 of the item price. The required number is rounded up to a whole credit, so an €80 Shop item costs 2 credits. The Shop card and checkout show the exact cost.
Custom-video benefit
One credit can instead be redeemed for one 60-second custom-video request in Perks. This is a special membership redemption; paying without a credit costs €80.

Credits must cover the full displayed credit cost. A purchase cannot combine part of a credit balance with Bitcoin or wallet balance.

Check the current total in Account or Perks before submitting. A successful credit purchase is applied immediately.

05

Memberships

Starter€19.99/month

10% off Shop videos, subscriber livestream access, and no monthly credit.

Exclusive€49.99/month

20% off Shop videos, livestream access, 1 custom-video credit, and guaranteed exclusive pictures in Chat.

Premium€89.99/month

40% off Shop videos, livestream access, 3 monthly credits for the current credit system, a Premium livestream each month, and Premium-only Chat content.

Membership does not include Shop releases or paid custom requests beyond available credits. Private sessions are currently unavailable.

  • A higher-plan upgrade changes access immediately, but it does not add extra credits before the next recorded membership period.
  • Cancellation is scheduled for the end of the current period shown in Account.
  • Your purchased library and unused credits remain after cancellation.
  • Subscriber announcements and events disappear when membership access ends; Premium events require Premium.

Bitcoin membership payments are not charged automatically from your wallet. Review the membership period shown in Account and use a generated checkout invoice whenever payment is required.

View membership in Account
06

Shop & My Videos

Shop covers are protected previews, not the purchased file. A listing can contain one picture, one video, or a pack of several items.

  1. Open the Shop and choose an item.
  2. Pay with a direct Bitcoin invoice, sufficient wallet balance, or the displayed number of credits.
  3. After server confirmation, the purchase is added to Perks > My Videos. Packs add every included item separately.
  4. Open the item inside the protected viewer using the purchasing account.

Pictures normally become available immediately. A video may show Preparing protected copy while the server creates its personalized version. Refresh later; contact support if it remains unavailable.

Library links are checked against the signed-in owner. Protected videos use individualized watermark tokens, and viewer controls discourage saving and sharing. These controls are not a claim that every possible screen capture is technically impossible.

My Videos contains both pictures and videos. Purchased access remains separate from membership status.

07

Custom videos

  1. Open Perks > Custom video request.
  2. Select at least one preference and describe the requested mood, outfit, setting, and relevant details.
  3. Choose either 1 available credit or the €80 direct-payment checkout.
  4. Track the request through Submitted, Accepted, Recording, and Delivered.
  5. When protected media is delivered, it appears in My Videos.

The request is for a 60-second custom video. There is no self-service edit or cancellation control after submission and no automatic delivery-time promise; use Chat or Support if a submitted request needs attention.

08

Private sessions

  1. Open Perks > Book a private session.
  2. Choose a future available day. The calendar then shows selectable hourly starts from 11:00 to 22:00 in your displayed timezone.
  3. Select a time and continue to the €130 Bitcoin checkout.
  4. The 60-minute booking is confirmed only after payment succeeds. The next confirmed booking appears in the calendar panel.

Private sessions are currently unavailable and cannot be booked or paid for. Check Perks for the current availability status.

If another client completes payment for the same staged time first, return to the calendar and choose another available slot.

09

Messages & private media

Chat is the direct conversation with Sunny and is available to all signed-in users. It is different from the membership-only subscriber announcements shown in Perks.

  • New text messages synchronize automatically while the page is open.
  • Sunny can send protected picture or video attachments to your account.
  • Temporary attachments can expire; the conversation then keeps a Media expired record without the playable file.
  • Attachments marked for permanent library access are added to My Videos.
  • Users cannot currently upload attachments or delete messages.

Update your profile picture from Account so it is recognizable in the conversation. Chat is private account access, but it is not described as end-to-end encrypted.

10

Events & livestreams

Upcoming subscriber events appear in Perks while membership access is active. Premium-only events require the Premium plan.

  • Notify me saves your reminder preference. Continue checking Perks for the current schedule.
  • When an eligible internal livestream starts, a Live button appears in the toolbar and a Chat message provides the room link.
  • The server checks your active membership again before showing the protected stream.
  • The live room includes video and subscriber chat. Premium rooms require Premium access.
  • Optional tips use wallet balance and have a €5 minimum.

If there is no accessible live broadcast, the Live toolbar button is not shown.

11

Account management

Account is the central place to review and change:

  • Name, surname, email address, and password.
  • JPEG, PNG, or WebP profile picture, compressed below 500 KB.
  • Current membership, period date, upgrade availability, and scheduled cancellation.
  • Video-credit balance and wallet balance.

There is no self-service forgotten-password or account-deletion form yet. Contact Support from the email linked to the account when help is required.

Open Account
12

Problems, support & refunds

Payment still pending
Check the BTCPay invoice or payment-status page. Do not pay the same invoice twice. Blockchain confirmation time is not guaranteed.
Invoice expired
Return to the product and create a new checkout. Never reuse the expired address.
Purchase not visible
Confirm you are using the purchasing account, then check Perks > My Videos. Videos may still be preparing a protected copy.
Booking question
Check the timezone and confirmed date in Perks, then use Chat for connection or schedule details.
Refund request
Use the Contact support form with your account email and order or BTCPay invoice ID. There is no automatic refund button.

Refunds are reviewed case by case against the original EUR order amount. Network fees and digital content that has already been delivered or accessed may affect eligibility. Approval, timing, and the returned Bitcoin amount are not guaranteed.

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